If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. However, if you encountered other issues like Outlook not responding, learn how to fix Outlook not responding here. Click the above link to have a quick download, then you can have Outlook errors fixed within minutes. Check the solutions to fix "Outlook not opening" problem and how to avoid "Outlook won't open" again. Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
Find solutions to common problems or get help from a support agent. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to Fix Outlook Stuck On Loading Profile the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly.
Due to the large number of affected users, the automated fix took time Fix Outlook Stuck On Loading Profile to apply. Microsoft advised using a manual workaround to restore access more quickly. A notification will be sent once the incident is fully resolved. We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section. Sometimes, antivirus real-time scanning can slow Outlook down.
Follow the steps below to reset the navigation panel and fix the loading profile issue. Dealing with Outlook stuck on loading Profile can be frustrating, but there are various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary.
If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. The bad news is that the ScanPST.exe program doesn't work for severely corrupted files. You'll need to acquire a recovery tool designed for bigger jobs. Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue.
Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).
This section introduces solutions that you can use when Outlook 2016 or Outlook 2013 is not opening. If none of the above steps Fix Outlook Stuck On Loading Profile work, the issue may be more complex or related to server-side problems that only Microsoft can resolve. Try these troubleshooting steps in the order presented here, from simple to more complicated.
Users who had been working normally suddenly Fix Outlook Stuck On Loading Profile received the CAA2000B error / AADSTS (after the token expired). Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity. We hope this guide proves useful in resolving your Outlook problems efficiently. Outlook accounts can have up to 100GB of storage per mailbox.
One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.
Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Before making changes, make sure to save your Outlook stuff to keep it safe. If Outlook still doesn’t open after trying these fixes, you might need more help. Asking IT experts or Microsoft’s support team could give you the best solution for the Outlook problem you’re facing. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Find solutions to common problems or get help from a support agent. With the window with the Windows Update, you will see all the updates you need to make for your Microsoft Office.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates.
We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.