After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
If the check box is cleared, the service or startup program doesn't run when you restart the computer. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook may remain stuck if other Office applications or processes are running in the background.
Each of them is discussed thoroughly further. Here is the next solution for your Microsoft Outlook keeps crashing on Windows. This step will show you how disabling the add-ins can help. There could be many more solutions to this Outlook problem because the causes are diverse. However, this article will go over the simplest solutions to the Outlook crashing problem.
Ending these processes forces Outlook to start cleanly. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. If repairing your Fix Outlook Stuck On Loading Profile Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step.
I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in Fix Outlook Stuck On Loading Profile a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes.
This error may hamper your work and may create other issues as well. This happens because Outlook sometimes blocks unknown attachments to safeguard users’ data. Microsoft Outlook is a great email client, and there is no doubt about it. And just like any other program, problems are bound to happen with the MS Outlook application. I have often seen Outlook users complaining about the abnormal behavior of Outlook. Some say that Outlook hangs on loading profiles, or Outlook keeps freezing.
However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.
Follow the steps below to disable Outlook’s compatibility mode. You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for Fix Outlook Stuck On Loading Profile more information. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.