If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Check the status bar at the bottom of the screen to see if another process is How to fix Outlook stuck on loading profile running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.
Therefore, to resolve the problem we have to first understand the reasons why Outlook Web is not working. Shows contacts or contact lists depending on what you selected in the left pane. Select How to fix Outlook stuck on loading profile a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.
Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you How to fix Outlook stuck on loading profile may need to update Outlook.
This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes, an Outlook add-in will crash and prevent your email messages from sending.
Click on the below button to download this utility and secure your data from any unforeseen situation. Ad blockers, privacy extensions, or script blockers can How to fix Outlook stuck on loading profile break Outlook Web. Temporarily disable browser extensions one by one and then reload Outlook Web to check if it works after disabling each extension. Corrupted cache files can prevent Outlook Web from loading. Select Site settings and click the Reset Permissions button.
Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. Post questions, follow discussions and share your knowledge in the Outlook.com Community. Switch your alias to an Outlook.com or Hotmail.com account.
I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but How to fix Outlook stuck on loading profile cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.
In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. Now you’ll have a fresh profile that should work properly if the old one was the problem. If Outlook works fine now, you know one of those add-ins was the problem. So, it will be helpful to find out which one caused the issue. You may not expect this behavior, but the removal of the item is appropriate given the circumstances.
We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm How to fix Outlook stuck on loading profile duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.
A status message appears at the bottom of the message list while Outlook is syncing. For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.